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Shipping is product dependent!

Look for the options on each product page which supersedes the general shipping information on this page.

If no shipping information exists then it will be a normal fee depending on the distance from the warehouse. Check the cost in the shopping cart and at checkout.

Why is my order in different packages?

If you have multiple items from a single order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

When will I get my order?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our products, please allow an estimated (10 days normally)  but could be 2-4 weeks for your order to arrive to the USA (varies from product to product). Other countries can take an estimated 2-6 weeks (varies from product to product) due to distance traveling and customs. Please note that these are only a guide.

What happens if my order gets lost or doesn’t arrive?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

Will I be charged for customs and taxes

The short answer is normally NO! Normally items come through customs without being charged.

If there is a charge it is normally not too much.

The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

If you are requested for abnormally large taxes (more than the item itself) then refuse the item get the details and contact us.